Delete your account
How to delete your FlyingServices account – on the website and in the iOS and Android apps.
Sign in and open your profile
Sign in and open your profile. At the very bottom you will find the “Delete account” section. The path is the same in the apps.
Confirm with your password
For security we ask for your password. After confirmation your account is closed immediately and you are signed out.
What gets deleted
Name, e-mail address, phone number, addresses, profile picture and profile texts are irreversibly anonymised. Offered services are deactivated; push tokens, active sessions and API keys are removed; running ad campaigns are ended and your comments and likes are deleted.
What we must keep
Invoices, receipts and payment records of completed bookings must be retained for seven years under Austrian tax law (§ 132 BAO) – without reference to you as a person. We also keep data required to defend legal claims or to prevent fraud.
Why deletion may not be possible right now
As long as you have open or upcoming bookings, deletion is blocked – complete or cancel them first. For providers, pending payouts are settled before the payment account is closed; this can take a few days.
Without access to your account
If you can no longer sign in, write to us from the e-mail address of your account at privacy@flyingservices.eu. We verify your identity and complete the deletion within one month.
